Fantastic customer service
Fantastic customer service
Sales and Service were fantastic and in particular Shahid and Sebastian who collected and returned my Mini. Very friendly but very efficient!
Afterwards the clock was well tong and my phone was disconnected? Why do that?
Booking was easy and work carried out satisfactorily.
Good service received overall
Car looked nice
Was a very satisfactory experience.
Staff knowledge pleasant
Got the job done
The service was quick and they kept in touch and cleaned my car. What more could I want.
Couldn't fault the service we have received since stepping into the showroom.
came away with exactly what I wanted with no sales pressure - they were just very helpful
Everything went as expected.
Everything was clearly explained and we were given time to think things over before proceeding.
Katie Francis was very helpful, friendly and professional.
I have bought high end cars previously but without the flair I received at Sytner. This experience was fantastic. The only disatisfaction was that I wanted heated front seats and it was not possible to have them in my new car. Why not? :-( gutted
Everything is smooth and efficient and they try and help with anything they can.
Naf was great all the way through the process
In August the service needed light came on, I called Sytner to book a service and was told that it was not due. I called again and insisted that the car had to be serviced and reluctantly a service was booked
MOT cleared, good customer service, top notch!
Very courteous, informative and helpful at every stage
Everyone was welcoming and helpful.
Staff were very accommodating to my needs and where able to provide a courtesy car.
Staff are friendly and helpful and all work is done to high standards.
We were well looked after and given time to explore different options available so that we made an informed choice.
Im thinking its sytner, slough and not maidenhead. But staff was very nice and supportive. Love the way they dealt with my query.
Dash cam was not reconnected after work was completed, meaning I almost left for Home with a loose cable hanging from behind the rear view mirror.
Due to the car failing the MOT and being late in the day and the dealer having to order the parts I did not have a car to go home with. I had to get my wife to collect me.
Service experience was fine, but my car now reads 3300 miles until the next service - I have rung several times to ask why such a short gap but no one tell me! It may be brake fluid? as you are only allowed to do certain things at defined intervals
I really appreciated having the car collected and brought back. The feedback was useful but I had to call to check out whether anything else needed to be done.
I was very satisfied with the service from Maidenhead, but as mentioned in the last comment, a few extra touches would make you feel that your business is valued.
I was talked through all the options for my car and I left feeling as though I had been given the best deal and right car for me.
Great experience. MINI servicing still quite costly though.
Well received and informed throughout
I still think I have a problem but the service engineer was sure nothing was wrong.
All the staff I came across were very courteous, helpful and enthusiastic. They made the purchase process and handover of the vehicle easy and enjoyable.
Didn't wait long to book my mini in and sat and waited for it friendly staff nice coffee
Everything was quick and sleek.
Always consistent informative and thorough!
I was looked after extremely well and given a personable service.
Car wasnt ready in one day as you couldnt fit in the MOT because you had a busy MOT schedule. I made the service/mot booking about 5 weeks prior to bringing it in and was a little disappointed it wasnt done in a day.
Very happy with the service and comments.
The free valet was a big disappointment and was not worth the wait!
Easy, timely, no problems!
Was kept well informed throughout the process
Kept informed at all times regarding collection, repairs and MOT testing.