OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 73 comments received in the last 90 days.
03 August 2024
Purchase process easy. Car delivered earlier than expected
02 August 2024
Thomas could not do enough for me and even now with my silly questions about all the gizmos he is knowledgeable and polite
28 July 2024
Great customer service, fabulous staff, relaxed atmosphere, overall just a great experience
26 July 2024
Asher was top bloke made the whole process run smoothly
24 July 2024
Great service. Everything explsined
20 July 2024
Again everything is explained well and always given good advice
14 July 2024
Attentive and knowledgeable staff, happy to help.
10 July 2024
Amelia was extremely helpful and knowledgeable about the cars. She listened to what we were looking for.
03 July 2024
I was very pleased that Noa greeted me the first time I entered the MINI centre. He is very patient and professional when discussing the MINI experience.
01 September 2024
Easy to book Easy online check in Helpful reminder call Car was cleaned
30 August 2024
Again because of Asher everything went smoothly and effortlessly.
30 August 2024
Dealt with politely promptly and efficiently
29 August 2024
Staff are professional, helpful, knowledgeable
24 August 2024
I have not had the problem again.
23 August 2024
The service attendant was very polite and informative
22 August 2024
Excellent
19 August 2024
I was happy with the wait times and service.
19 August 2024
Thorough check of what needed doing and explained it well
17 August 2024
All went per plan
06 August 2024
Great experience