About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

4.5

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

112 ratings and 89 comments received in the last 90 days.

29 October 2026

They were helpful & Luke was informative & professional too :) Thanks

23 October 2026

Great service from sytner in Slough. Asher was really helpful and proactive from start to finish responding to any queries promptly, a joy to do business with. The car came sooner than expected which is a bonus too.

23 October 2026

Excellent customer service throughout the process - from test driving various cars over a period of time before deciding and proceeding with the order. Jonathan was a pleasure to deal with

21 October 2026

Asher Brink from Sytner Slough looked after us very well was helpful polite and very informative

13 October 2026

It was a great from start to finish very good

13 October 2026

Jonathan was professional from start to finish he is a credit to Mini

07 October 2026

Jonathan and team was very helpful and kept me inform as thing progress, reponding promptly on any quesions I had.

07 October 2026

Salesman Luke very through and explained the buying process throughly

05 October 2026

First class service and help from Luke Tennant. He was very helpful and patient explaining all aspects of the car. Very many thanks to Luke.

05 October 2026

Polite , professional and good communication - Well done Jake

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04 October 2026

Good friendly service. Very helpful when problems arose and excellent work in resolving them. Overall a very good experience.

01 October 2026

One issue prevents me from giving top marks. All resolved now. Mini should consider providing rear mats in all models going forward. Other than this, I was pleased to be kept fully informed at all stages of the process and am very happy with my car!

23 September 2026

Jonathan was quite good and helpful during the process of our purchase. Appreciate his patience clarifying all the queries we had and working out on delivery dates.

22 September 2026

Just a nice and friendly simple process to buy and at handover.

18 September 2026

Very satisfied

16 September 2026

Willem was great help. He made the whole process easy and stress free, answered all my questions, and made sure I was happy with my purchase. Excellent customer service!

15 September 2026

Asher at Sytner Mini Slough was outstanding throughout the process and kept me informed of any developments as well as being friendly and helpful at all times. He invited me to test drives, colour viewings and other related things.

15 September 2026

Not bought a new car in a long time. My experience buying the mini at Sytner Slough was first class from start to finish. A special thank you to Willem Hoonhorst who was knowledgeable and patient, (very patient). I couldn't be happier with my new car

13 September 2026

The team at Sytner Slough MINI ensured we were looked after and everything ran smoothly

03 September 2026

Very helpful and pleasant staff

02 September 2026

Service from Asher Brink was exceptional from start to finish - the best experience we have had with any car sales person.

19 August 2026

Great service and communication

15 August 2026

good experience

12 August 2026

Professional team

29 October 2026

Please note i took my Mini to Slough, not Maidenhead. Slough are great. I have had issues with Maidenhead previous.

28 October 2026

Excellent service. Megan brilliant. Very expensive.

27 October 2026

Amazing customer service, as always.

25 October 2026

Efficient and friendly with good communication throughout.

22 October 2026

I felt ripped off

19 October 2026

Friendly welcome , efficient service

17 October 2026

Efficient friendly reasonable price

13 October 2026

I have a mini warranty issue but the service advisor did as much as she could to assist me

12 October 2026

Quickly resolved our issue - professional and courteous!

09 October 2026

Good feed back from the team and work was completed on time

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08 October 2026

I would never use them again but positives were they hoovered the few cardboard strands in the empty boot, Sytner don't hoover the boot. Car was ready two hours later as expected. Crisps on the menu not there for years, menu needs update.

06 October 2026

Everyone was helpful and got things done and handed over record time

05 October 2026

The experience was seamless, Megan the on the service desk went above and beyond to help fast track the service so the vehicle was ready to pick up earlier, she went above and beyond to ensure good comms and service.

05 October 2026

Easy to book and monitor work. Polite and friendly service. Good communication.

28 September 2026

Car could have been cleaned better.

28 September 2026

All good

27 September 2026

Efficient friendly service

24 September 2026

Very professional

24 September 2026

Meghan on the service desk was just brilliant. She was polite and calm and helpful

24 September 2026

Very efficient

21 September 2026

Efficient service

19 September 2026

I brought my mini in with a fault which I described (coolant leak). Service team said there was no problem, but leak persisted. Took car back and it needed a new radiator. Megan in service team was fantastic in dealing with this.

18 September 2026

Car still not working and only 2 weeks old

15 September 2026

Promp and efficient service at short notice due to my sudden breakdown

15 September 2026

All very helpful. Kept up to dates with progress with my car whilst with you.

13 September 2026

Service time was honored. Service and sales same place. Mini representative was friendly and professional.

13 September 2026

Friendly staff who kept me updated regarding progress and completion

12 September 2026

Megan on front desk was incredibly helpful, calm and reassuring The important mini back room team resolved my cars problems and back motoring

08 September 2026

Very good service very helpful staff

04 September 2026

Polite service and comfortable surroundings whilst I waited for my car and tea making facilities.

03 September 2026

Always excellent service whether it's sales or servicing. Friendly, knowledgeable staff and great communication

02 September 2026

The inspection was thorough. The staff members were very friendly and helpful but the service said it included a clean and they did not clean the vehicle properly just a very basic wash.

02 September 2026

Excellent advice and help from meghan and gentleman from workshop - cant remember his name but i think he is the senior man on site.

02 September 2026

From Start to Finish the whole process was seamless. Customer service fault less absolute pleasure the whole process

01 September 2026

Always looked after so well and the hot drinks, snacks and seating area is such a bonus when you are waiting.

31 August 2026

Asher really looked after me from start to finish, made sure everything I needed was addressed, helped me when I needed additional information. Five stars well deserved.

31 August 2026

Very straightforward to deal with - good availability and efficient service

30 August 2026

Notified that my mini needed 2 new front tyres at a cost of £140.66 each.luckily I didn't proceed as a second opinion confirmed that I did not need to replace the tyres. Also the complimentary valet was not done thoroughly

28 August 2026

Polite, professional, efficient. Good communication / kept me informed. Courtesy car wash.

27 August 2026

I had a problem with a tyre, and was seen promptly, and the issue was sorted in no time at all. Was very pleased with the service overall

27 August 2026

The lady on the front desk was amazing (sorry I didn't get her name but she was about to go on maternity leave). Absolutely brilliant at her job, so kind and caring - went over and above.

27 August 2026

Very friendly and helpful. Great coffee

27 August 2026

Everything went well. Work done on time. Megan was a true professional and a credit to you.

22 August 2026

It was fine

22 August 2026

Easy to book in for 2 new tyres and fitted in a timely manner

21 August 2026

Service was carried out as stated and explained in the reports that followed. Car was washed which was a good PR exercise.

20 August 2026

The servicing team were amazing and so helpful.

17 August 2026

Megan was absolutely amazing and helped us figure out the problem with my car! she explained everything that they was doing and any questions we had

17 August 2026

Easy to book. Kept updated throughout

15 August 2026

They listened to our concerns with the car and acted very quickly to sort for us while being very professional and kind.

15 August 2026

Prompt service after car not charging. Accomodation about need to have car on specific days/ times. Valeting afterwards nice but not essential. Pleasant and welcoming staff.

15 August 2026

Still waiting for the video of the car during service that was not sent

14 August 2026

Very satisfied with the customer service and information provided before, during and after. Service was efficient and easy.

13 August 2026

I tried to book on line but it would not accept it, otherwise all went well.

12 August 2026

Very polite professional service

11 August 2026

Great customer service. Asher at Mini Slough was great

11 August 2026

Polite, helpful staff. Clean environment.

10 August 2026

Courteous Staff, who listened, understood the problem and sought to resolve the issue (warranty claim) as expeditiously as was possible despite the part being on back order. Megan was especially helpful. One gripe, the frustrating telephone system!

10 August 2026

Quite hard sell on extra service items not needed for another 18-24 months based on the mileage we do. Car not cleaned despite being asked about 3-4 times in booking process whether I wanted it and told it had been done and car was ready to collect

08 August 2026

Helpful and friendly customer facing staff

08 August 2026

Very professional, courteous and kind to an old cat like me..

07 August 2026

Good service

05 August 2026

The issue was fixed

05 August 2026

Friendly knowledgeable service.

05 August 2026

Booking & drop off was easy and kept informed when required

FIND Sytner Slough.

Address

Bath Road, Slough, SL1 6BB

Opening Hours

Mon–Fri:08:30 - 18:30
Sat:09:00 - 17:00
Sun:10:00 - 16:00

Phone

01628 550 400

Map

Areas served

Slough as well as surrounding areas including Windsor, Cookham, Maidenhead and Marlow

View map

Address

Bath Road, Slough, SL1 6BB

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:30 - 13:00
Sun:CLOSED

Phone

01628 550 400

Map

Areas served

Slough as well as surrounding areas including Windsor, Cookham, Maidenhead and Marlow

View map