OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 87 comments received in the last 90 days.
18 March 2025
All excellent
13 March 2025
Noa, again was superb. He was very attentive, replied to all my emails, explained everything to the greatest detail etc. I also came across some last minute leasing issues (that came up 2 days before handover) but Noa helped me through it.
07 March 2025
Noa Venter at Slough was so good. Very professional, followed up, a please to work with. Great customer experience
03 March 2025
Thorough handover, Luke spent a lot of time answering my questions and covering the features
27 February 2025
Mauro made our car delivery the best ever! Professional, friendly, and thorough-he explained every feature and ensured a seamless experience. Truly outstanding service! The room, the music and the red ribbon almost made me cry of happiness.
26 February 2025
Very good
21 February 2025
Everything was covered and explained
18 February 2025
Attentive, good communication, professional
11 February 2025
We were seen to very quickly by the team. No pressure just 5 star service
19 March 2025
Polite and friendly staff
19 March 2025
I had waited for 6 hours and told I was just waiting for the delivery of the parts (tyre). It may be better to provide the estimation for the waiting time.
19 March 2025
Very helpful and informative
16 March 2025
Great service from start to finish. Kept me informed and my car was serviced, MOTed and cleaned within 2.5 hours.
14 March 2025
Every thing went as expected
13 March 2025
Excellent customer service
13 March 2025
As above.
13 March 2025
We delt with Asher this time, who was very knowledgeable and efficient. He knew exactly what we would like and we were sorted with a new car in less than a week. He was so friendly, funny and whitty which I really liked. I found him delightful.
12 March 2025
Hannah Harrington was particularly helpful, she went out of her way to be helpful at all times.
10 March 2025
From the point of booking in and having my issue resolved was very quick.
21 March 2025
Everyone was very helpful and friendly but Mauro earns special praise. Through all stages, from viewing to hand over, he was also knowledgeable and patient [I have a hearing difficulty] - I.E the best car purchase experience [at 82!] I have ever had.