They kept me up to date with progress. No question was too much trouble to answer

Amazing service

After the work was completed. The service book was handed back to me with the wrong date and mileage. I pointed this out to the service adviser. Who promptly wrote over the errors in pen. Which looks very poor.

On time, polite , considerate

Completely satisfied

I received what I took the car in for, but damage caused as a result.

The service team have been excellent in dealing with my faulty head unit. Nothing was too much effort and they even arranged for a courtesy car of my choosing. Special mention to Saida and Elliot

Good service

The service individual's product knowledge was minimal. My car came back dirty, despite a complimentary clean. I was also left hanging, with the service individual not confirming my rebooking, just relying on the day-before courtesy call.

Good service

Made to feel important and welcome, everything was done to make sure I was satisfied.

Friendly and efficient

Ongoing email updates while car was being built. Very easy to book appointments and very approachable sales rep (Sean Stringer) Centre looks fantastic and easy to bring kids with us

More expensive than quoted through internet. Loan car not available despite requesting one when booking on internet. Internet booking system seems very independent to local garage

They did the repair quickly and kept me informed of the progress.

As a early start, even the car engineers come up and say good morning to me? Normally that kind of service you don't get from the car engineers. It was thoughtful of the engineer.

Actually it was Sytner SLOUGH. The young lady that looked after me was excellent She was very professional, courteous and friendly. Nothing was too much trouble. She also followed up with a phone call to ensure that everything was alright.

Mini always deliver an outstanding service from start to finish

Car was supposed to have been cleaned inside and out, but wasn't.

Good

They ensured the wheel wasn't damaged too

I came in for an MOT and in/out in excellent time.

All aspects of service explained and then verified by email and video

Very satisfied

Lots of paperwork to sign. When I picked up the car I was there was about 2 hours. It would be good if this could be reduced.

Service advisor was very efficient friendly.

Helpful staff, completed within the timescale given

Because I was completely Satisfied

Sakes person very efficient

Information was always there at ever stage

It's been easy to book and the customer service was very attentive.

N/A

Nothing was too much trouble. Emails kept me well informed and follow up phone calls to confirm everything.

The car still has a problem. Was expecting a call

Painless expereince

They did what was needed efficiently, texted a video and it was a nice place to have a coffee and wait in.

Service was good though I was kept waiting when I arrived to collect my car which was a bit frustrating. No other customers and no staff to serve me for about 5 minutes. Please note that my car was serviced at the Slough branch.

The whole process was very well managed by Elliot and I was kept completely upto date on the car's progress .

Quick to book my car in for the problem with the tyre. Gave me a lift to the station, clear about process and work needed. Sadly more cost than I was expecting, but clearly communicated.

As above fantastic service at showroom marred by experience with financial services.

The staff were friendly, the centre was clean, my 5 year old was kept occupied by the mini football table and building blocks whilst paperwork was completed.

Timely and carried out to a good standard

It took 3 visits to solve the issue but It seemed to be 3rd time lucky.

Thorough and friendly

One issue on stop/start feature was resolved.

Smooth. Efficient. Very happy.

Husband took car in for me and said was great to be able to work while he waited.

got the job done as stated

One member of staff Elliott always does his upmost to do what he can to help.

Completely satisfied