Callum was incredibly helpful throughout the whole process

Faultless

Kept informed about cars condition and sent video of brakes and tyres.

Liam (who helped us throughout the whole process) made a huge effort to make sure we knew what was going on from our first meeting with him all the way through to picking up the car. He couldn't have been more helpful & genuine.

Close to home, friendly staff who go the extra mile to help.

Quick and easy

Very good staff, good communications, service done on time

Just great service many thanks

Friendly staff and regular updates.

Lovely experience picking up my new car - friendly welcome

Staff helpful, pleasant and efficient. They answered all my questions and were both reassuring and informative.

The staff were wonderful

Really excellent service especially with the pandemic. They made me feel safe

I would've liked it washed afterwards, but the staff were lovely, and I like the video of work done and brake / tyres etc

Good service, very helpful

Efficient

Excellent customer service from Blossom Penfold she even came in on her day off to complete the transaction, she was very helpful and made us feel completely at ease

Fay at Sytner Mini in Slough provided excellent service and customer care

Completely satisfied.

easy to book appointment, good and very clear Covid safe procedures at the dealership, very friendly staff

The video service update from the technician was excellent and the service reception ( Faye Poulter ) was very professional, friendly and super helpful

great quality service - technically & personally Video from the servicing mechanic was a great feature

I like the video messages to show what is required and the constant open contact.

friendly service and was very helpful

Everything was very easy, streamlined and I loved the turnstile display with my beautiful new car topped with a red bow. It's a special car and the experience made it more so. Nothing was too much trouble for the staff and Blossom Penfold especially.

Dealership was very Covid aware (one way system, no wandering around the showroom, hand sanitising, screens and masks). Staff were very helpful and informative - especially Steve Cottey and Jas and Charlie in the finance department.

Completely satisfied

Very helpful personnel

Struck a good deal and impressed with customer service

Faye Poulter at Mini Slough/ Maidenhead single-handedly resolved ALL of our problems both directly with BMW-Mini (new roof) and with Sytner Sheffield.

Ready on the agreed date

Very efficient

it was great friendly service as soon as you walked in the door. I was kept updated on the progress and was able to pick the car up in good time.

I am happy with their service overall

Nothing further to add.

Knowledgeable employees Well organised Great and efficient service Good price

Staff Knew What They Were Doing

Polite and efficient staff

Given clear commentary via video and advice

Good quality customer service over the purchase and delivery

Hanna Harrington and her team were very helpful and solved the issue I had with competence and professionalism.

Aaron at Sytner Maidenhead / Slough is personable, approachable and organised, which feels even more important at this current time when dealing with customers and Covid protocols.

I LOVED WHEN I FIRST SAW MY NEW CAR. Makes you feel even more excited when you see it turning as the doors open. Everyone was very smiley and welcoming.

Fab as always

Amazing experince from start to finish.. Blossom Penfold, who looked, after us was super professional and took care of every fine detail.. Then came the best hand over experience ever with the revolving floor and opening doors.. Fabulous..

Great customer service. Covid rules good.

I experienced a very welcoming, efficient service experience at Mini, I was dealt with promptly and no fuss.

My problem was solved and had extra service

Very happy

The service and MOT were carried out with professionalism.