Kept up to date with progress and cost
Kept up to date with progress and cost
We managed to book car in at a time that suited us and the service was completed when we were told it would be.
Very good service
I waited a few hours whilst the work was done and was kept fully informed at all times about the progress. The area where I waited was a perfect working environment so no time was wasted.
Fantastic customer service from Imran Qureshi
Work was done as promised for the cost as quoted.
Sulman rocked my world
Attentive and efficient service.
Very well organized. Easy to make the booking. It was possible to wait. Very friendly staff, Imran kept me informed about progress. It was an atmosphere of customer comes first.
Vehicle explained well, personable sales approach
The customer services is amazing, very friendly staff and friendly atmosphere also.
Excellent customer service, from being greeted on arrival as I drove in right through to Imran personally making sure I got back my phone holder that I accidently left in the loan car :-) Loved the little video of my service too.
Everything was excellent
Friendly and flexible. Excellent communication.
As noted above was very pleased with the service and attention that Luke (?) gave me to help resolve my problems. He is fantastic.
Good communication on what the car needed and flexible approach to completing the work and final cost
Imran kept me fully informed of the work that was being carried out.
It was an MOT and end of warranty check that my car was in for. So I was pleased to say nothing had to be done to the vehicle.
Chris Jenkins was very sensitive to my work schedule and rearranged / facilitated a convenient pick up time. Part exchange handover super easy and uncomplicated.
Imran, who looked after me was brilliant. Everybody is helpful.
Imran at mini slough was very attentive I could not fault the customer service he provided
There was no queue, but took 20 minutes before I could leave with a pre-booked courtesy car. The staff who dealt with me appeared friendly and helpful to my face, but didn't rush and happily chatted away to colleagues while I was waiting.
The team at Sytner Maidenhead are wonderful. Service team are always friendly and helpful with any little problem. (A slight hiccup recently but I think the lady concerned has been relocated. The sales team also great. I would not use anywhere else.
Very friendly and professional at all times
Managed to book me in for an MOT appointment on the day
Additionally when I needed to use mini roadside I was shocked at how quick the team were to get to my location. Even after I had been collected I was regularly contacted and informed about what was happening with my car and how long it would take etc
No issues at all with the service provided
Please see answer to question 1.
Any issues were dealt with courteously and positively
Very professional team, very polite and courteous.
Good communication. On time completion
A pleasure to go into the showroom
My car came in for a free health check, it was lovely to get it back all clean and valeted. We spoke to Ash at Sytner Maidenhead to ask her about the possibility of changing my car next year for something maybe along the Mini "electric" line.
This is a third Mini we have been getting through this Mini Centre. The staff is always very helpful but 'not in your face' answering your questions with a great deal of knowledge but giving you time to make your own mind.
Just brilliant, attentive service - no hard sell, which is always a bonus!
When looking at the new mini the girl dealing with us was very helpful and she was also there when I took delivery of my new mini. Very helpful and friendly!
Came in for investigation and only one fault was investigated - has to come back again
They're friendly, helpful and professional.
Very nice people to do business with
Did the job well, called back when they said they would fitted me in on Sat
The sales person was friendly and knowledgeable. He secured a decent price for us.
Easy to book, friendly professional people Flexible times
Edward Hester was very knowledgable and helpful throughout the purchase of our new Mini, as were the other members at Mini who we came into contact with.
No problems great service.
Easy and efficient
Work completed on time with timely updates