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Customer Reviews.

sales

5

Completely satisfied

11 January 2019

service

3

The after service Valet was poor..the back seat was covered in dust presumably from a Hoover?.

10 January 2019

service

1

My initial booking via call center took 20 minutes for a very very simple request. Also I’ve received this questionnaire when a) I hadn’t booked this dealership. B) it was received before I’d even been to any dealership.

09 January 2019

service

1

Damage to antenna and no response

09 January 2019

service

4

Manafacture fault they had to fix, car wasn’t even two weeks old

08 January 2019

service

5

Quick and convenient and relaxing.

08 January 2019

service

5

Very good communications. They found things to fix and offered good solutions

08 January 2019

sales

5

All dealership staff were excellent

08 January 2019

service

5

Staff attentive and helpful

08 January 2019

sales

5

the whole experience was seamless. We were provided a car which had our requirements and provided with all different options in regards to purchasing the vehicle. Once we have purchased the vehicle the final collection was outstanding!very personal!

08 January 2019

service

2

Poor service several problems afterwards indicate poor work

08 January 2019

sales

5

Friendly and knowledgeable staff

02 January 2019

sales

5

well happy with the overall experience and help from the saleman and the centre and chris jenkins in particuar

02 January 2019

service

5

Always professional and friendly service

26 December 2018

sales

5

Felt that they went out of their way to make purchasing a new car a very positive experience.

21 December 2018

service

4

excellent customer service, very friendly and expert advice

21 December 2018

sales

5

Sean was brilliant , couldn’t have been more helpful

21 December 2018

service

5

Seriously Cool Name for a dealership. Sounds almost Heavy Metal.

19 December 2018

service

4

great customer service

17 December 2018

sales

5

Efficient and smooth process leading to getting a fabulous new car.

13 December 2018

sales

5

An informative sale process without pushing me into decision - swift reply on all E-mails in relation to sale - also delivery was pushed forward which was appreciated.

13 December 2018

service

5

The booking was easily made and I was given timings which were realistic and accurate. I was offered and given a lift to work.

12 December 2018

service

5

The problems that appears on the dashboard have been resolved. I especially like the videos from the engineer explaining what they were actioning on my mini was very useful.

10 December 2018

service

5

Service done quickly and efficiently. Coffee provided and you can work will waiting. All the staff are helpful - its a pleasure to visit mini Slough.

10 December 2018

service

1

Rear door seal was leaking.I was told it was wrongly fitted at manufacture.Despite assurances that the bottom shelf would be replaced both before & after collection, this was clearly a lie.This has now been ordered & to be posted to me.Unsatisfactory

07 December 2018

sales

5

excellent costumer service.

06 December 2018

service

5

Perfect in every way

04 December 2018

sales

5

Totally satisfied, having been made to feel very special the whole time my wife and I spent with them at mini.

04 December 2018

service

5

All little jobs done

03 December 2018

service

5

Excellent customer service - friendly and professional

30 November 2018

sales

5

I love Minis and the service received!

28 November 2018

service

3

slight hiccup but all sorted

27 November 2018

service

5

The level of care from the appointment booking through to collecting my car was impeccable.

27 November 2018

service

4.5

I had hoped to speak to Ash Peterson about some of the features of my Countryman but she was busy with customers. Otherwise the service was great!

27 November 2018

service

5

Efficient friendly service

25 November 2018

service

5

This was a recall job which was done on time. In addition the guys fixed a small blemish on the paint very cheerfully. All good.

23 November 2018

sales

5

As I said, the car lives up to my expectations and the sales team were very helpful

21 November 2018

service

5

After finding a fault on an inspection the problem was rectified without fuss.

21 November 2018

service

4

job was done

18 November 2018

service

5

Service issue fixed. Comfortable stay while waiting and compensation for extra delay

17 November 2018

sales

5

Because I was satisfied with the service of a very good and informative team

16 November 2018

service

5

Faultless service

16 November 2018

service

5

Great service from Elliot on the service desk and Shahid the driver.

15 November 2018

sales

5

As per my feedback above it was just a joy being at the centre. The open space, the free beverages and clean surroundings made for a very positive and optimistic atmosphere.

13 November 2018

service

4

I told them about a problem with starting in electric mode and the car still has the same problem, will have to take it in again

13 November 2018

sales

5

From the moment we arrived to when we drove the car off we were very well looked after by the Mini team

13 November 2018

service

5

The service was completed on time

13 November 2018

sales

5

Loved the experience of picking up my new car!

12 November 2018

sales

5

amazing attention to detail and presentation was unexpected

12 November 2018

service

5

Great service form the team