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Customer Reviews.

sales

5

They kept me up to date with progress. No question was too much trouble to answer

14 March 2019

service

5

Amazing service

12 March 2019

service

2.5

After the work was completed. The service book was handed back to me with the wrong date and mileage. I pointed this out to the service adviser. Who promptly wrote over the errors in pen. Which looks very poor.

11 March 2019

service

5

On time, polite , considerate

10 March 2019

service

5

Completely satisfied

09 March 2019

service

2

I received what I took the car in for, but damage caused as a result.

04 March 2019

service

5

The service team have been excellent in dealing with my faulty head unit. Nothing was too much effort and they even arranged for a courtesy car of my choosing. Special mention to Saida and Elliot

03 March 2019

service

3.5

Good service

03 March 2019

service

2

The service individual's product knowledge was minimal. My car came back dirty, despite a complimentary clean. I was also left hanging, with the service individual not confirming my rebooking, just relying on the day-before courtesy call.

01 March 2019

service

5

Good service

27 February 2019

service

5

Made to feel important and welcome, everything was done to make sure I was satisfied.

27 February 2019

service

5

Friendly and efficient

26 February 2019

sales

5

Ongoing email updates while car was being built. Very easy to book appointments and very approachable sales rep (Sean Stringer) Centre looks fantastic and easy to bring kids with us

26 February 2019

service

2

More expensive than quoted through internet. Loan car not available despite requesting one when booking on internet. Internet booking system seems very independent to local garage

24 February 2019

service

5

They did the repair quickly and kept me informed of the progress.

23 February 2019

service

5

As a early start, even the car engineers come up and say good morning to me? Normally that kind of service you don't get from the car engineers. It was thoughtful of the engineer.

22 February 2019

service

5

Actually it was Sytner SLOUGH. The young lady that looked after me was excellent She was very professional, courteous and friendly. Nothing was too much trouble. She also followed up with a phone call to ensure that everything was alright.

21 February 2019

service

5

Mini always deliver an outstanding service from start to finish

21 February 2019

service

4

Car was supposed to have been cleaned inside and out, but wasn't.

21 February 2019

service

5

Good

19 February 2019

service

4

They ensured the wheel wasn't damaged too

19 February 2019

service

1

I came in for an MOT and in/out in excellent time.

18 February 2019

service

5

All aspects of service explained and then verified by email and video

18 February 2019

service

5

Very satisfied

14 February 2019

sales

4

Lots of paperwork to sign. When I picked up the car I was there was about 2 hours. It would be good if this could be reduced.

13 February 2019

service

5

Service advisor was very efficient friendly.

12 February 2019

service

5

Helpful staff, completed within the timescale given

12 February 2019

service

5

Because I was completely Satisfied

11 February 2019

sales

5

Sakes person very efficient

10 February 2019

sales

5

Information was always there at ever stage

10 February 2019

service

5

It's been easy to book and the customer service was very attentive.

10 February 2019

service

5

N/A

09 February 2019

sales

5

Nothing was too much trouble. Emails kept me well informed and follow up phone calls to confirm everything.

09 February 2019

service

3.5

The car still has a problem. Was expecting a call

07 February 2019

service

5

Painless expereince

04 February 2019

service

5

They did what was needed efficiently, texted a video and it was a nice place to have a coffee and wait in.

03 February 2019

service

3

Service was good though I was kept waiting when I arrived to collect my car which was a bit frustrating. No other customers and no staff to serve me for about 5 minutes. Please note that my car was serviced at the Slough branch.

02 February 2019

service

5

The whole process was very well managed by Elliot and I was kept completely upto date on the car's progress .

01 February 2019

service

5

Quick to book my car in for the problem with the tyre. Gave me a lift to the station, clear about process and work needed. Sadly more cost than I was expecting, but clearly communicated.

22 January 2019

sales

4

As above fantastic service at showroom marred by experience with financial services.

18 January 2019

sales

5

The staff were friendly, the centre was clean, my 5 year old was kept occupied by the mini football table and building blocks whilst paperwork was completed.

16 January 2019

service

5

Timely and carried out to a good standard

16 January 2019

service

3.5

It took 3 visits to solve the issue but It seemed to be 3rd time lucky.

16 January 2019

service

5

Thorough and friendly

16 January 2019

service

5

One issue on stop/start feature was resolved.

16 January 2019

service

5

Smooth. Efficient. Very happy.

15 January 2019

service

5

Husband took car in for me and said was great to be able to work while he waited.

15 January 2019

service

4

got the job done as stated

14 January 2019

service

3

One member of staff Elliott always does his upmost to do what he can to help.

12 January 2019

sales

5

Completely satisfied