Amelia kept us informed at every step. Delivery date was brought forward.
Love the people!
I was kept informed as the work progressed. I was there longer than I expected but ot was all good
Again, a very friendly and co-operative service.
Everything that needed doing was done
Excellent customer experience
No complaints, all very efficient
Excellent customer care. Waiting table was wiped. Coffee provided and very efficient replacement of rear brake pads.
Solved my problem and sorted out a goodwill repair with manufacturer
Good hygiene practice during Covid times.
Good communication, professional staff.
Transparency. Knowing what work has been done and why
Competent staff & pleasant surroundings while waiting
Quick and efficient service of car
Very friendly and approachable staff. Good communication from the front desk through to the Service staff.
The support offered was excellent from Mini Slough having had a gearbox failure after 3 years & 24000 miles
Staff were very helpful
Polite reception and greeting from staff. Satisfied with the service carried out on my Mini.
Great experience and pleased I booked the Slough garage. this was my first experience of after sales service as I bought my Mini Countryman last August. Thank you for being so helpful and efficient!
All completed in a reasonable time frame and car washed and hovered.
It was good
I did get what I asked for my car.
Fast, friendly and quality experience
Picked up a lovely clean car with MOT and brake fluid service completed earlier than I had expected. Quick and efficuent.
Again good service given
They kept me informed throughout the service visit, including reminder of the date
Service and staff very friendly
Top customer care at Mini Sytnef and we are pleased with how the car is running following our service
Car returned clean and washed
I was very satisfied with the Service and my car was left beautifully cleaned and shining like a new pin. Extremely helpful and clear on the phone.
Very happy with customer service S
Callum at Sytner mini was amazing to work with he went above and beyond to make sure I got the car I wanted .
It wasn't Maidenhead, it was Slough. Hannah was extremely helpful - what a professional she is. You had to keep the car over night and she was excellent at setting my expectations and explaining everything.
Quick, efficient and lovely space to wait, including work area
Service and mot completed efficiently
Alanah and Chris kept us in the loop, so that we felt in touch with what was going on. We loved the videos Alanah sent, these were informal and fun; the whole experience was so different to what we have been used to from other dealers in the past.
Great experience from start to finish - Callum Willerton (my sales executive) was fantastic, keeping me in the loop at all stages of the build/handover and generally made the experience very positive. The build was also very quick!
The staff were fantastic and very helpful
Hannah Harrington was professional, communicative and ensured my visit and the work that took place on my vehicle was handled efficiently.
The Sales representative Ash Peterson was able to keep me fully up to date with progress & delivery dates
Options explained and adjusted very quickly - delivery schedule fully adhered to - paper work efficient and electronic - 15 minute pick up - all went to plan!
Everything I was looking for completed to my satisfaction and all staff involved were more than happy to provide all the information I needed.