All work was done. I like the video of my car showing and being transparent about everything.
Everyone we were dealing with were courteous and professional
Completely satisfied with the service I received. The Sales rep Ashley Peterson provided a first class service at all times and made sure to be on hand to answer any questions I had and explain all to me from Purchasing through to delivery.
No unexpected costs
Carried out service on time and kept up to date on progress.
Who knows what actually takes place 'under the bonnet' for the service and MOT but seemingly all has been carried out as required. Good debrief by service receptionist on phone when she advised me that car was ready to pick up.
Excellent. Courteous staff.
Comfortable easy-going reception
Everything was great.
Very helpful from start to finish.
Always efficient and friendly
I had to have two pieces of work done to my car, I was initially told that this would take two days understandable, but as I now live some distance from Slough I asked if there was anyway in which the work could be done in a day and it was, fantastic
Even throughout lockdown the staff were always available and answered any question promptly.
Service was efficient and I was kept informed throughout my wait.
Did all that was required.
Could not of asked for more
They made the whole experience, even by telephone, exciting and while you can't beat the in-person/garage experience it was as good as it was ever going to get in these circumstances!
They are very helpful and answering all kind of questions
Hannah at Slough was extremely helpful
Very professional service, helpful staff.
Because they answer all my questions
Everything was as it should be.
My expectations were set. The service was undertaken efficiently and in the timescale I was given
Staff informed me that my service was free because it came as part of the manufacturer's warranty. I was not aware of this because I bought the car second hand.
The Sytner Mini Slough branch has a very welcoming friendly atmosphere. Callum Willerton was very helpful and accommodating, going to great length explaining and demonstrating all options available resulting in a quick sale. Loved the handover!
Friendly and efficient staff. Comfortable waiting area
Hannah was very pleasant and it was an such efficient service. Called one day car in the next even with a loan car. Very good, thank you.
Very smooth process from booking to collection.
Service experience was great, Communication with the Service agent was great, regular updates given by phone/email.
Very helpful members of staff and very good service
Always excellent service. Professional and friendly staff and the COVID protocols made me feel very safe.
Was informed of all specific details from the start
I was kept up to date on every stage of the build.
Maidenhead always great service
The dealer was brilliant. Initial test drive was in an older car, and when I requested an extended test drive I was given a brand new car. The salespeople were helpful, answered all my questions and out me under no pressure to buy anything.
Ashley was great throughout, friendly and professional
Callum at Slough was very helpful with my special requests
Consistent and friendly throughout and explained everything to me clearly
You guys just get it right.
I had no problems at all. Service was very friendly and professional.
This is the 5th Mini bought from Sytner Slough. The team are amazing. Ashley & Jaz made the whole process simple without a visit all done over the phone and via email.
Please with while you wait option
Work done un a timely manner and cost competitive to other garages.
calls and emails answered quickly.
The new car was delayed three weeks, but I was offered a courtesy car, so no complaints there.
Overall very satisfied. My previous responses were just observations.