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Customer Reviews.

service

4

So far so good - fed up that the key fob I have for my car paint keeps chipping off I asked if there was another one available to be told mini have stopped doing that style- back to repainting it I guess- parts said I can call back in a month and ask

11 June 2019

service

5

All done quickly and efficiently.

09 June 2019

sales

5

From initial phone call to delivery of new vehicle it was less than two weeks. Informed Chris Jenkins which car I wanted and how much I wanted to pay monthly and including a test drive the whole process took less than 1 1/2 hours.

07 June 2019

sales

3.5

On the whole was great but it took a while to understand the various finance options. Sales people need to realise that customers are not financial experts.

06 June 2019

service

3.5

Repeat of above answer

05 June 2019

service

2

part ordered back in August, fitted in May. you forgot about me! And when I was there to get it fitted you took ages.

05 June 2019

service

5

I called on the off chance because a warning light appeared. They sorted the problem while I waited and checked the rest of the car, its exceptional customer service!

03 June 2019

service

3.5

Overall everything was great, great friendly staff and always kept me up to date with what was happening with my vehicle. I really enjoyed the video that was created and sent to me by the Mechanic as it was very insightful.

03 June 2019

service

4

It was all fine, just seemed to take a lot longer than first stated

03 June 2019

service

5

Comfortable showroom while we waited for the service. I would suggest having a few sales people around. I was quite interested in the electric mini but nobody around to

29 May 2019

sales

5

Everything went smoothly.... and commitment made was delivered on.

28 May 2019

service

4

Was pleased with service. Repair costs can be quite high however, that's the only downside to a 5 star.

27 May 2019

service

5

Courteous & professional service.

27 May 2019

sales

5

EVERYONE I DEALT WITH WAS PROFESSIONAL AND FRIENDLY. THE CENTRE WAS WELL LAID OUT AND PRODUCTS CLEARLY EXPLAINED

25 May 2019

service

5

Staff was informative and friendly

24 May 2019

sales

5

Anish was exceptional. He took me through every detail of the purchase in a very professional manner. His knowledge of his products were second to none and at no time did I feel he was pushy. All questions I asked he was able to answer immediately.

24 May 2019

service

4

I was overall very satisfied however the quotes given to me for my repairs were EXTREMELY overpriced. I have since received second, third and fourth opinions on the replacement of my brake discs and pads and have been quoted half of what mini quoted

23 May 2019

service

5

Part of a service plan. No issues

21 May 2019

sales

4

Usual really good customer service.

19 May 2019

service

5

Because I got mini for last 5 years I prefer Mini garage any time of the day most trusting staff and environment

19 May 2019

service

5

The service at Sytner was amazing, booked the service in few minutes with a phone call and quickly responded for any my questions

19 May 2019

service

3

Because they were unable to repair the heated seat issue and would need the car for a full day to investigate. The tyre pressures indicator was on when I arrived . They said they had checked the tyre pressures but indicator still on and only one tyre

18 May 2019

service

5

The car was booked in I was given a lift to my office I got a video of the service then a call to say it was finished I was picked up and taken to the garage. Had cs had been washed and hoovered.

18 May 2019

service

5

staff and service great

17 May 2019

sales

5

Kept updated weekly and car arrived sooner than expected

15 May 2019

sales

5

not too pushy sales, relaxed test drive, all features of car clearly explained.

14 May 2019

sales

5

Edward was fantastic

13 May 2019

service

2

1. Service received at Sytner Slough not Maidenhead 2. The cost informed by the service reception on the actual day was higher than the cost quoted (on record) and confirmed twice over the phone 3. Was handed wrong car at the end of service

10 May 2019

service

5

They did all that I needed done and were very helpful

07 May 2019

service

5

Personable staff, relaxed environment and quick service

07 May 2019

service

4

Can't fault the staff

07 May 2019

service

2

Was told I would get a call to let me know the cost of replacing a bulb and repairing the a/c. Did not receive a call so I phoned to be told that the operative was busy and had three customers waiting. He still did not call back - I had to call again

06 May 2019

service

2

My car failed its MOT with two major defects that really surprised me, and I was given little information or options other than very expensive replace parts - until I got hold of the service manager who explained it better and saved me money.

02 May 2019

service

5

Excellent customer service

25 April 2019

sales

5

Ellien give me a comfortable answers which I'm looking for!

24 April 2019

service

5

Service was great, I was kept informed. No hard sales on anything else

22 April 2019

service

5

Very helpful,

21 April 2019

service

5

No improvement possible

19 April 2019

sales

5

Great service end-to-end

18 April 2019

service

3

Ok but nothing special. Lucky the car told me it needed a service as the dealership is only interested in calling me to try and sell me a new one not to service the existing one. Good availability for service. Shame the "valet" was cursory.

16 April 2019

service

5

Prompt service

15 April 2019

sales

5

Great personal service! Car ready on time.

15 April 2019

service

4

quick and easy service

15 April 2019

service

5

Good experience

14 April 2019

service

5

Excellent service as always

14 April 2019

service

5

Amazing customer service

13 April 2019

sales

5

Lovely experience and good customer service

11 April 2019

sales

5

Great advice, service and care from both Ashley and Jas at Syntner Slough

10 April 2019

service

3

I was meant to het an antenna for my car. It was never fitted and they never called to say it had arrived.

09 April 2019

sales

5

All OK