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Customer Reviews.

service

5

All tasks completed and video health check.

06 January 2020

service

5

polite, comfortable surroundings as I waited for the car

03 January 2020

service

3.5

Not impressed by the cost of a new battery

02 January 2020

service

4

All was done professionally and carried out whilst I waited. Only negative was that I was told my mot expired 08 jan when I booked but in fact it was 16 jan so I lost a month as I booked it in on 13 Dec.Otherwise very pleased as usual.

01 January 2020

sales

5

All staff from reception , finance and our sales contact were excellent and efficient but friendly

01 January 2020

service

5

It all went very well.

01 January 2020

service

5

Appreciate the video sent through when work has been done on my car

29 December 2019

service

5

Excellent service from Imran Qureshi

29 December 2019

service

5

Very efficiant and they did what they said they would do and within time

28 December 2019

service

5

excellent service.

27 December 2019

service

3

Was under the impression the service was complimentary until arriving at the garage - I asked the question when I was contacted to book the appointment. £300 plus bill a bit steep and a shock

27 December 2019

service

5

Very pleasant and courteous staff who keep you well informed

25 December 2019

service

5

He always wears the best suits!

24 December 2019

service

5

Aaron was fantastic!

20 December 2019

sales

5

The sales team member was very professional and helpful

17 December 2019

service

2

The service received was excellent, however I was given inaccurate information during the booking process about having certain service items included in a plan that was not the case meaning the cost was significantly different to expected.

16 December 2019

service

5

The work was completed on time, and no leaks have been found around the window.

16 December 2019

service

4

All good

14 December 2019

service

5

Work carried out as anticipated within the time given.

13 December 2019

service

4

the service was good and comminution was good but complementary valeting was not properly done.

12 December 2019

service

5

Welcoming and extremely efficient as ever.

12 December 2019

service

5

Nothing is ever too much trouble.

11 December 2019

service

5

Excellent customer service. The service staff are very helpful and keen to sort out my problem. If I pop in for advice they will always help me. The only exception was a lady who had transferred from BMW. I think she has been transferred back!

11 December 2019

service

5

Good professional service as always

11 December 2019

service

4

the tyre pressure couldn't have been checked as the dashboard displayed low pressure warning.

11 December 2019

sales

5

All the staff are amazingly helpful

10 December 2019

service

1

I deliberately booked my mot with mini as I thought everything that needed to be sorted would be but it needed 2 new tyres and they did not have any!!! They said I would have to wait until after the weekend and come back. I was not offered a loan car

10 December 2019

service

4

All was good except it took longer than I was led to believe. But it had a stabiliser bar replaced which is fine and good. The clean/wash was poor compared to what I get at my car wash for £15.

09 December 2019

service

4

Quick and easy

08 December 2019

sales

3

Poor communication, missing paperwork, took 2 weeks to refund me my deposit. Overall a disappointing experience.

08 December 2019

service

5

quick, easy, no hassle.

07 December 2019

service

4

Good service, good communication

06 December 2019

service

4.5

Everyone is always very helpful and any problems solved quickly

05 December 2019

service

4

Would have been a 5 but we waited a little longer for the service to start

03 December 2019

service

5

Good customer care

03 December 2019

service

5

Kept updated throughout service and everything explained to me

03 December 2019

sales

5

Delivery was done on a revolving turntable in a private lounge,we got in the car and then drove it out onto the street and home.

02 December 2019

service

5

Friendly and efficient staff. Great environment to sit and wait.

28 November 2019

service

5

It was a faultless experience

26 November 2019

service

4.5

The staff were very professional and helpful

25 November 2019

service

5

My winter service was as described, and reasonably priced.

24 November 2019

service

5

Car returned clean and going well

23 November 2019

service

4.5

The reason it's not higher is the break pad issue that although Imran has definitely done a fantastic job to resolve he was let down by others

23 November 2019

service

3

I was not allowed to buy a service plan when I bought the car. Then I was offered one having had to pay for a service. Even with the plan I have to pay for extras every time and have to barter on the price of extras. What is the point of a plan?

20 November 2019

service

5

The staff are always friendly. Good at setting expectations and keeping me informed whilst I wait in the showroom as the work on my car progresses. As I mentioned above, it would great if they can provide a courtesy car

20 November 2019

service

5

Good customer service, all works completed in under 2 hours.

19 November 2019

service

5

No issues. Good to have Saturday appointment

19 November 2019

service

5

COMPLETED ALL REQUESTS

17 November 2019

service

4

All good - except I know you're not the cheapest

11 November 2019

service

5

Great personal service. Imran was great when we had to put the car in for new break pads and oil service