So far so good - fed up that the key fob I have for my car paint keeps chipping off I asked if there was another one available to be told mini have stopped doing that style- back to repainting it I guess- parts said I can call back in a month and ask

All done quickly and efficiently.

From initial phone call to delivery of new vehicle it was less than two weeks. Informed Chris Jenkins which car I wanted and how much I wanted to pay monthly and including a test drive the whole process took less than 1 1/2 hours.

On the whole was great but it took a while to understand the various finance options. Sales people need to realise that customers are not financial experts.

Repeat of above answer

part ordered back in August, fitted in May. you forgot about me! And when I was there to get it fitted you took ages.

I called on the off chance because a warning light appeared. They sorted the problem while I waited and checked the rest of the car, its exceptional customer service!

Overall everything was great, great friendly staff and always kept me up to date with what was happening with my vehicle. I really enjoyed the video that was created and sent to me by the Mechanic as it was very insightful.

It was all fine, just seemed to take a lot longer than first stated

Comfortable showroom while we waited for the service. I would suggest having a few sales people around. I was quite interested in the electric mini but nobody around to

Everything went smoothly.... and commitment made was delivered on.

Was pleased with service. Repair costs can be quite high however, that's the only downside to a 5 star.

Courteous & professional service.

EVERYONE I DEALT WITH WAS PROFESSIONAL AND FRIENDLY. THE CENTRE WAS WELL LAID OUT AND PRODUCTS CLEARLY EXPLAINED

Staff was informative and friendly

Anish was exceptional. He took me through every detail of the purchase in a very professional manner. His knowledge of his products were second to none and at no time did I feel he was pushy. All questions I asked he was able to answer immediately.

I was overall very satisfied however the quotes given to me for my repairs were EXTREMELY overpriced. I have since received second, third and fourth opinions on the replacement of my brake discs and pads and have been quoted half of what mini quoted

Part of a service plan. No issues

Usual really good customer service.

Because I got mini for last 5 years I prefer Mini garage any time of the day most trusting staff and environment

The service at Sytner was amazing, booked the service in few minutes with a phone call and quickly responded for any my questions

Because they were unable to repair the heated seat issue and would need the car for a full day to investigate. The tyre pressures indicator was on when I arrived . They said they had checked the tyre pressures but indicator still on and only one tyre

The car was booked in I was given a lift to my office I got a video of the service then a call to say it was finished I was picked up and taken to the garage. Had cs had been washed and hoovered.

staff and service great

Kept updated weekly and car arrived sooner than expected

not too pushy sales, relaxed test drive, all features of car clearly explained.

Edward was fantastic

1. Service received at Sytner Slough not Maidenhead 2. The cost informed by the service reception on the actual day was higher than the cost quoted (on record) and confirmed twice over the phone 3. Was handed wrong car at the end of service

They did all that I needed done and were very helpful

Personable staff, relaxed environment and quick service

Can't fault the staff

Was told I would get a call to let me know the cost of replacing a bulb and repairing the a/c. Did not receive a call so I phoned to be told that the operative was busy and had three customers waiting. He still did not call back - I had to call again

My car failed its MOT with two major defects that really surprised me, and I was given little information or options other than very expensive replace parts - until I got hold of the service manager who explained it better and saved me money.

Excellent customer service

Ellien give me a comfortable answers which I'm looking for!

Service was great, I was kept informed. No hard sales on anything else

Very helpful,

No improvement possible

Great service end-to-end

Ok but nothing special. Lucky the car told me it needed a service as the dealership is only interested in calling me to try and sell me a new one not to service the existing one. Good availability for service. Shame the "valet" was cursory.

Prompt service

Great personal service! Car ready on time.

quick and easy service

Good experience

Excellent service as always

Amazing customer service

Lovely experience and good customer service

Great advice, service and care from both Ashley and Jas at Syntner Slough

I was meant to het an antenna for my car. It was never fitted and they never called to say it had arrived.

All OK