About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

4.5

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

119 ratings and 106 comments received in the last 90 days.

06 April 2026

We had great service and advice from Luke throughout the experience

06 April 2026

Luke was a very helpful and friendly throughout the whole process. He explained everything to us with great detail and gave us many options that were explained with great clarity.

05 April 2026

Very friendly and informative, but disappointed that my mini only charges to a maximum of 151 miles

03 April 2026

Fantastic journey from my first appointment to my mini collection!

02 April 2026

Well looked after and catered for by the team at Mini Slough, especially Jonathan Scott.

02 April 2026

There were some delays in communication around teh motability changes regarding our initial selection

31 March 2026

Amazing experience start to finish, clear concise communication throughout journey and was able to support with getting car sooner. Luke was a dream and amazing

29 March 2026

Patient, gave us a lot of time to work out what was needed

29 March 2026

Jonathan the salesman explained everything really clearly during the buying process and on collection of the car. Kept us informed on expected delivery dates.

25 March 2026

Asher kept me informed throughout the whole process, very knowledgeable with lots of experience

See all reviews

24 March 2026

Great team to deal with. Luke and Robyn were pro active and helpful throughout

24 March 2026

Great service from Asher, thank you.

24 March 2026

All round good experience. Asher, the salesperson, was very helpful.

24 March 2026

Very attentive and helpful during sales process. Missed out on 5 stars as I felt they were slightly less supportive when I had a tyre problem day after collection.

24 March 2026

Kept up to date regularly and everything clearly explained through the process

23 March 2026

Jonathan looked after us very well in terms of sales and all dealings with finance (Robin) was professional and smooth. Collection of my third mini from Sytner Slough was as always a delightful experience.

21 March 2026

Asher and his team have always been very helpful and I would certainly recommend dealing with Asher again in the future.

16 March 2026

Helpful staff and car was available quickly

15 March 2026

Very helpful

12 March 2026

Everyone was professional, friendly , and efficient.

04 March 2026

Really happy with my experience at MINI Slough purchasing and collecting my new car. Jonathan Scott, Sales Executive at Sytner MINI Slough, was brilliant and kept me informed throughout. Smooth, stress-free service from start to finish.

03 March 2026

Got the new car sooner that we thought

02 March 2026

From the moment I entered Sytner Slough to request an overview and test drive, the service I received was first class

28 February 2026

Kind Welcoming Informative

28 February 2026

The Sales Rep Asher was knowledgeable, professional and keep us updated throughout .

25 February 2026

We bought a new car

24 February 2026

Nice environment. Very polite and pleasant staff. Accommodating and helpful. Straight-forward process.

22 February 2026

Jake was extremely helpful and professional

19 February 2026

Great service by Asher Brink. Nothing too much trouble. I ended up buying a new car, so it must have been good!

17 February 2026

The sales executive Luke was extremely helpfull and his product knowledge was exemplarly. He went out of his way to ensure we had the right car for us and the right deal. Also the Retail Manager Robyn was very helpfull.

09 February 2026

Jake and Robyn were brilliant from beginning to end. Friendly, professional and nothing was too much trouble.

03 February 2026

Great service from beginning to end

03 February 2026

Asher was exceptional with knowledge and care

31 January 2026

Jonathan made the occasion feel special

22 January 2026

Asher Brink was great through the whole experience from arriving at the showroom to getting my new Mini. He was informative, very helpful, explained everything and was just very nice

05 April 2026

The Centre, efficiently diagnosed and rectified my issue at very short notice.

04 April 2026

Usual reliable service and good customer experience onsite . Always felt updated in progress

01 April 2026

Nothing wrong and kept well informed.

31 March 2026

The post inspection video is best in class. Staff are friendly and polite.

30 March 2026

Pleasant staff

30 March 2026

Very happy with the work completed on my Mini - managed to fix body work during service and MOT.

29 March 2026

Satisfied that the issue was swiftly identified, but not that the issue was caused by a BMW mechanic previously faIling to replace an oil filler cap properly.

28 March 2026

So helpful at Mini Sytner Slough lovely people.

27 March 2026

Went for an MOT and oil change, good customer service, and no issues

26 March 2026

Listened to my concerns with the car and provided update on work required and costs prior to going ahead. Understood my need for a car overnight and made sure that I was kept up to date on progress whilst car in for service and repairs.

See all reviews

24 March 2026

All good

23 March 2026

I paid £150 for you to diagnose the fault just for you to tell me that I need me to pay an additional £950 to do further checks (to see if the fault is with the HMM).

23 March 2026

Quick and easy service experience

23 March 2026

Had to wait for weeks for the appointment. Thought I had a 12 month guarantee on the car, didn't realise basics like wipers were not included, only had the car 7 months, and the wiper blades went surprised they're not covered.

18 March 2026

The booking in process is complicated and frustrating due to your automated system. I booked on line but someone then rang me and cancelled that appt. He said he rebooked me but when I arrived there was no booking. It's a shambles. Do better please

15 March 2026

Good but, I was told if my repairs came to over £1000, I could spread the cost over 9month. So I said yes to add replacing the front grill(minor damage) but when it came to pay, I was told it had to be over £1500. So had to pay over 6month. Annoying.

15 March 2026

My Mini centre always gives good service

13 March 2026

Superb service all round. I was kept informed of the progress of the repair and given a nice courtesy car for the duration, all done for free under warranty.

12 March 2026

The explanation of the fault is not really professional and user friendly. The cost is high.

10 March 2026

Warranty repair could not be completed and cannot be until mid April due to the part being on back order and not available for many weeks.

10 March 2026

Clarity of communication and work done to time.

10 March 2026

Staff who looked after me were 1st class. Really great that I can work in the showroom while the service is being done.

06 March 2026

Service is always excellent. Very welcoming and accommodating.

06 March 2026

Good updates and happy with work

05 March 2026

Great service as always. Gavin has kept me up to date what's happening with my car. He explained results of my Mini's health check and was happy to answer any of my questions.

04 March 2026

Luke was amazing and I love my new car :)

02 March 2026

Polite efficient service.. completed in the promised time .. thank you .

24 February 2026

After trying to find someone at the service desk to talk too, the service given was very good and the problem I had with the new Mini Countryman was solved.

20 February 2026

The problem was sorted out in 1 day.

19 February 2026

Always very good service!

18 February 2026

From the booking of the appointment, the welcome at the reception by the Receptionist, explanation of the details of the service required, provision of the Video health check prior to the service, the service itself- was excellent.

18 February 2026

Good customer service, friendly and informative video link.

18 February 2026

Excellent communication and support from Eljay Martin. A significant improvement over my last few experiences (lack of communication) Work appears to have been completed as required. Again unlike my last visit (no assessment / fix of issues)

17 February 2026

Staff are very helpful and approachable.

17 February 2026

Felt valued and work seemed to be completed to a high standard

17 February 2026

Staff were friendly and welcoming.

10 February 2026

Serviced as required. But our car did not receive complimentary was and vac. This was requested.

10 February 2026

Quick, easy

09 February 2026

Outstanding service from Jake and Robyn. Friendly, knowledgeable and professional and made the whole process incredibly easy and stress free. Felt like a very personalised service which is very rare.

09 February 2026

I did not have an appointment but my car was looked at when I drove to the mini garage Slough , I have only had great customer service been coming to Slough mini for years now

09 February 2026

Helpful, polite & tried to fit me in quickly as I had forgotten my driving licence

08 February 2026

accuracy on schedule, clear & frequent communiciation

08 February 2026

Always courteous and professional service

07 February 2026

Favourite place to go

07 February 2026

Very helpful staff and loved my gift!

04 February 2026

Generally a good experience, those I spoke with were helpful and polite. Mechanic knew what he was looking for and fixed it accordingly and shared so on his video. Thank you to the mechanic.

04 February 2026

I urgently needed my car checking for a steering warning message, I pick up my grandchildren from school every day of the week and could not risk using it. Olivia Holdaway was incredible, she arranged for it to be looked at the next morning.

04 February 2026

Resolved the problem and once vehicle was booked in, communication was good

04 February 2026

Painless, nothing to say as from booking through to completion it was as easy as anything

04 February 2026

Outstanding

02 February 2026

Sam was wonderful and answered all my questions. The best customer service I have received.

02 February 2026

Very professional in their approach for works carried out

02 February 2026

Oil in transmission didnt need changing according to handbook so paid nearly £400 unecessarilly. Didn't get car washed as a van in the way. Otherwise all ok

01 February 2026

Your staff went out of their way to find me a new appointment when I realised I couldn't keep the one I had originally arranged. They were courteous, welcoming, happy to answer any questions I had and very keen to put my needs above those of the c.

31 January 2026

Very helpful

29 January 2026

I was looked after by Olivia and Matt (I think) - both were very helpful, great communication throughout

27 January 2026

Good service

27 January 2026

Very helpful & professional

27 January 2026

Very prompt, good communication, very helpful

26 January 2026

As always , service efficient. My car needs 2 new tyres, told to go to ATS, iits on the form. Went to ATS and booked in although they don't think they are the LEX leasing agents. Rang a Mini helpline, still not heard back, had to cancel the ATS apt

25 January 2026

Customer waiting facilities excellent. Service and MOT carried out speedily and efficiently. Politeness and consideration by staff faultless.

24 January 2026

Great communication

22 January 2026

This was my first visit and I was disappointed. I had a few questions which I wanted ask and was told the technicians were busy and I would need to rebook . My local garage is much cheaper and is happy to discuss any issues or concerns I might have .

22 January 2026

Staff friendly, work carried out in the time frame I was given,

20 January 2026

Excellent service from Olivia

20 January 2026

Excellent service

19 January 2026

All went very smoothly.

19 January 2026

Luke was very helpful and while we may hit have sorted all the issues, he said to come back to him if any issues persist

18 January 2026

Good communication

18 January 2026

Brought my mini for second opinion and got that and more

18 January 2026

Quick to book in, excellent communication

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sytner Slough.

Address

Bath Road, Slough, SL1 6BB

Opening Hours

Mon–Fri:08:30 - 18:30
Sat:09:00 - 17:00
Sun:10:00 - 16:00

Phone

01628 550 400

Map

Areas served

Slough as well as surrounding areas including Windsor, Cookham, Maidenhead and Marlow

View map

Address

Bath Road, Slough, SL1 6BB

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:30 - 13:00
Sun:CLOSED

Phone

01628 550 400

Map

Areas served

Slough as well as surrounding areas including Windsor, Cookham, Maidenhead and Marlow

View map