OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
142 ratings and 98 comments received in the last 90 days.
03 April 2025
Tom Welch was excellent throughout the process from initial call to final purchase and collection.
03 April 2025
First class service, keep me up to date with the delivery process, Tom ( Thomas Welch) was friendly and helpful, with a good understanding of the product and process . It was a pleasure not a chore deal with him and his team
30 March 2025
Attentive, informative, personable sales
29 March 2025
Excellent service from Tom with the purchase, delivery and handover of the new car.
27 March 2025
Great service from Asher
25 March 2025
Kept informed by Tom of all stages of production and delivery. The handover was best I have experienced when buying a new car.
21 March 2025
Everyone was very helpful and friendly but Mauro earns special praise. Through all stages, from viewing to hand over, he was also knowledgeable and patient [I have a hearing difficulty] - I.E the best car purchase experience [at 82!] I have ever had.
18 March 2025
All excellent
13 March 2025
Noa, again was superb. He was very attentive, replied to all my emails, explained everything to the greatest detail etc. I also came across some last minute leasing issues (that came up 2 days before handover) but Noa helped me through it.
21 April 2025
Very happy with service, pleasant staff, nice waiting area, with free coffee.
20 April 2025
Completely satisfied altho prices are high..
19 April 2025
Work was carried out without fuss and the end result was great.
19 April 2025
Wonderful people.
18 April 2025
Very satisfied. Fast service
18 April 2025
Excellent customer service. Nice space and a good choice of beverages while you wait for your service to be done. Free car washing is a great touch.
17 April 2025
The gentleman at the front desk was very calm and patient in explaining the details. He acknowledged the mess up from there end regarding the time of appointment. Thabks for the same.
14 April 2025
Sam was very good at keeping us informed and friendly
13 April 2025
Excellent customer service
13 April 2025
Every member of your team i came into contact with was really helpful and friendly
15 April 2025
The sale assistant Asher Brink was great from start to finish. Very knowledgeable, helpful, and extremely friendly.